Privacy Policy

1. Introduction
Crociris ("we," "us," or "our") respects your privacy.   This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

Visit our website (www.crociris.com),
Purchase our products/services,
Contact customer support, or
Interact with our marketing communications.
By using our services, you consent to the practices described herein.

2. Information We Collect
We collect the following information:
Personal Data: Name, email, shipping/billing address, phone number, payment details (processed securely via third parties like Stripe/PayPal).
Device/Usage Data: IP address, browser type, operating system, pages visited, purchase history (via cookies and analytics tools).
User Content: Communications with customer support, product reviews, survey responses.
Third-Party Data: Information from partners (e.g., social media platforms if you connect accounts).

3. How We Use Your Information
We use your data to:
Process orders, deliver products, and manage returns/warranties.
Respond to inquiries and provide customer support.
Send transactional emails (e.g., order confirmations) and marketing communications (opt-out anytime).
Improve our website, products, and services through analytics.
Prevent fraud and comply with legal obligations.

4. Legal Basis for Processing (GDPR)
For EU/UK users, we process data based on:
Contractual necessity (to fulfill orders),
Legitimate interests (e.g., website optimization),
Consent (for marketing), or Legal compliance (tax/fraud requirements).

5. Sharing Your Information
We share data with:
Service Providers: Payment processors, shipping carriers, IT/cloud services (e.g., Shopify, Google Analytics).
Business Partners: With your consent (e.g., joint promotions).
Legal Authorities: To comply with laws, court orders, or protect our rights.
Corporate Transactions: In mergers, acquisitions, or asset sales.
We never sell your personal data.

6. International Data Transfers
Your data may be transferred to and processed in countries outside your residence (e.g., the US, China).   We ensure safeguards (e.g., GDPR Standard Contractual Clauses) for cross-border transfers.

7. Cookies and Tracking Technologies
We use cookies to:
Enhance site functionality (e.g., shopping cart retention),
Analyze traffic via tools like Google Analytics,
Deliver targeted ads (opt-out via browser settings or AdChoices).

8. Data Retention
We retain personal data:
For as long as necessary to fulfill orders, support requests, or legal obligations.
Marketing data is kept until consent is withdrawn.

9. Your Rights
Depending on your location, you may:
Access, correct, or delete your personal data.
Restrict processing or request data portability.
Withdraw consent (e.g., unsubscribe from emails).
Lodge complaints with a supervisory authority (GDPR).
To exercise these rights, contact us at contact@crociris.com.

10. Security
We implement technical (e.g., SSL encryption) and organizational measures to protect your data.   However, no online transmission is 100% secure.

11. Third-Party Links
Our site may link to external services (e.g., social media).   This policy does not cover their practices.   Review their privacy policies separately.

12. Changes to This Policy
We may update this policy periodically.   Changes take effect upon posting on our website.   Material updates will be notified via email or site banners.

13. Contact Us
For privacy-related inquiries or requests, contact:
Email: contact@crociris.com