运输

At CROCIRIS, we are committed to delivering your order quickly, safely, and efficiently—no matter where you are in the world.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you’ll receive a confirmation email with tracking details.

During peak seasons or major promotions, processing times may be slightly extended—but we always work hard to get your order out as quickly as possible.

Global Fulfillment, Faster Delivery
We operate multiple fulfillment centers worldwide, including:
•United States
•China
•Thailand
We always prioritize shipping from the nearest warehouse to ensure faster delivery and a better shopping experience.
In some cases, items in the same order may be shipped separately to optimize delivery speed.

Estimated Delivery Time
Delivery times depend on your location and the warehouse your order ships from:
•United States: 3–7 business days
•Canada & Europe: 5–10 business days
•Australia & New Zealand: 5–10 business days
•Southeast Asia: 3–7 business days
•Mexico & Latin America: 7–15 business days
•Other regions: 7–20 business days
Please note: delivery times are estimates and may vary due to customs, local carriers, or external factors beyond our control.

Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
From time to time, we offer free shipping promotions on selected products or order thresholds.

Customs & Import Duties
For international orders, customs duties or import taxes may apply depending on your country.
•These fees are not included in your order total
•Customers are responsible for any applicable charges
We recommend checking with your local customs office for details.

Order Tracking
Once your order ships, you’ll receive a tracking number via email.
Tracking information may take 1–3 business days to update after shipment.

Shipping Delays
While we aim for on-time delivery, delays may occasionally occur due to:
•Customs clearance
•Weather conditions
•High shipping demand
•Carrier issues
We appreciate your patience and understanding.

Address Accuracy
Please double-check your shipping information at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
Once a package is marked as delivered by the carrier, we are not responsible for loss or theft.
If you encounter any issues, we recommend contacting the carrier directly. Our support team is also here to help if needed.

Need Help?
If you have any questions about your order or shipping, feel free to contact us:
crocirismedia@gmail.com